K Brand · Legal

Privacy Policy

Last updated: September 2026 · K Brand New Zealand

K Brand is committed to protecting your privacy. This policy explains how we collect, use, store, and share personal information when you visit kbrand.co.nz, use our services, or contact us. We comply with the New Zealand Privacy Act 2020.

Who we are

K Brand is a creative systems studio based in Selwyn District, Canterbury, New Zealand. We provide brand, website, marketing, learning, and experiential systems for organisations and creative communities. If you have any questions about this policy or how we handle your information, you can reach us at hello@kbrand.co.nz.

What information we collect

We may collect the following types of personal information:

Your name and contact details (email address, phone number) when you enquire or get in touch
Information about your organisation, project, or brief when you share it with us
Payment and billing information when you engage our services
Website usage data collected automatically via cookies and analytics tools
Email address and preferences if you subscribe to Field Notes or other communications

We only collect information that is necessary for the purpose it is collected.

How we use your information

We use the information we collect to:

Respond to your enquiries and communicate about projects
Provide and deliver our services to you
Send you Field Notes and other content you have subscribed to
Process payments and manage our business relationship
Improve our website and services based on usage data
Comply with legal obligations

We will not use your information for any purpose that is incompatible with the reason it was collected, without your prior consent.

Cookies and analytics

Our website uses cookies and similar technologies to understand how visitors use the site. This includes tools such as Google Analytics, which collects anonymised data about traffic, pages visited, and general behaviour on the site. You can disable cookies through your browser settings. Note that doing so may affect the functionality of some parts of the website.

Who we share your information with

We do not sell, rent, or trade your personal information. We may share information with trusted third parties only where necessary to deliver our services, including:

Email and communication platforms (e.g. for sending Field Notes)
Payment processors for handling transactions securely
Project management and cloud storage tools used in delivery
Legal or regulatory authorities if required by law

All third parties we work with are required to handle your information securely and in accordance with applicable privacy law.

How we store and protect your information

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. Information is stored on secure systems and access is limited to those who need it to carry out their responsibilities. While we take care to protect your information, no method of transmission over the internet is completely secure. We encourage you not to send sensitive information via unsecured channels.

How long we keep your information

We retain personal information only for as long as is necessary for the purpose it was collected, or as required by law. When information is no longer needed, we securely delete or anonymise it.

Your rights

Under the New Zealand Privacy Act 2020, you have the right to:

Ask whether we hold personal information about you
Request access to that information
Ask us to correct any information that is inaccurate or incomplete
Request that we delete your information where it is no longer needed
Withdraw consent to receiving marketing communications at any time

To exercise any of these rights, please contact us at hello@kbrand.co.nz. We will respond within a reasonable timeframe.

Links to other websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies separately.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions about this policy? If you have any questions, concerns, or requests relating to your personal information or this Privacy Policy, please get in touch. We respond to every enquiry personally.
Email: hello@kbrand.co.nz K Brand · Selwyn District, Canterbury, New Zealand
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